Business, Data & IT
Technology Excellence.
Selecting, implementing, and effectively operating the right technologies. We support pharmaceutical companies and medtech manufacturers in developing and implementing technology excellence programs—from technology assessment through to optimization.
Why is technological excellence so important in the life sciences?
The industry is on the verge of a massive technological leap—but IT implementations often fail:
- IT systems often evolve over time without an overarching architecture, which leads to data silos and duplicate manual data entry.
- Technology selection is made without a structured process: follow-on costs and vendor lock-ins are often underestimated.
- GMP requirements (validation, CSV) can significantly slow down implementations if they are not taken into account from day one.
- Change management is underestimated—system adoption and usage levels fall far short of expectations.
Do you have a clear technology roadmap, and do you know which of your current systems give you a competitive edge—and which ones are holding you back?
Our Technology Excellence Services.
We provide methodical support throughout your entire technology lifecycle—from abstract strategy to productive, validated operations.
Technology Strategy & Roadmap
Development of a robust IT technology strategy: Analysis of the current IT landscape, definition of a vision for the future and a prioritized roadmap, based on business value and regulatory requirements.
Technology Assessment & Vendor Selection
Structured supplier selection: development of requirements specifications, RFI/RFP processes, demo evaluations, total cost of ownership calculations, and preliminary regulatory reviews (GMP readiness).
Technology Implementation Support
Professional project management for IT implementations: requirements engineering, oversight of user acceptance testing, and go-live. Close coordination with CSV validation activities.
IT Landscape Optimization & Integration
Critical analysis of existing systems: Identification of opportunities for consolidation, interface optimization, and process automation to create a seamlessly integrated system landscape.
Frequently Asked Questions About Technology Excellence.
How should technology investments in the life sciences be prioritized?
Investments should be prioritized based on business impact and regulatory risk: 1. Systems to ensure GMP compliance (mandatory), 2. Systems that deliver significant efficiency gains (ROI-driven), 3. Innovative technologies that provide genuine competitive advantages. Every investment requires a solid business case.
What does GxP-compliant technology evaluation mean?
For software that processes GMP data, its general validatability must be verified prior to purchase. This includes: supplier audits (supplier qualification), availability of validation templates, audit trail functionality, and 21 CFR Part 11 compliance.
What is the difference between this and general "digitization"?
Digitalization is a broad strategic transformation process. Technology Excellence is the operational discipline that underpins it: it involves methodically selecting the right tools and implementing them flawlessly. Digitalization without Technology Excellence merely leads to costly technical debt.
How long does a typical core system implementation (e.g., ERP) take?
In regulated environments, this typically takes 18–36 months for core systems, including validation. Key success factors include: extremely stable requirements (scope control), sufficient resources for change management, and very early validation planning (Validation Master Plan).
Related topics on digitization.
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